This policy explains how TREADLINE AUTO SDN BHD 202601031872(1693967-P) gets your order to you. It covers processing, delivery times, charges and tracking. Knowing each step helps you plan.
Knowing Where We Deliver
We ship to two regions.
Peninsular Malaysia, in all states.
East Malaysia, which means Sabah and Sarawak.
Preparing Your Order
Every order is prepared before it ships.
Processing takes 1–3 business days.
Weekends and public holidays do not count.
When your parcel is dispatched, you get a confirmation email.
That email holds your tracking information.
Estimating Delivery Times
We use standard delivery. Overnight and next-day delivery are not offered right now. The table shows the usual windows.
| Delivery Region | Courier Used | Usual Delivery Time |
| Peninsular Malaysia | J&T Express, PosLaju, or equivalent | 2–5 business days |
| East Malaysia | PosLaju, GDEX, etc. | 5–10 business days |
These times are estimates.
Courier operations can change them.
So can seasonal holidays and extreme weather.
Paying for Shipping
You do not pay for delivery.
Shipping is free on every order.
Your order value does not matter.
Your location in Malaysia does not matter.
There are no hidden fees and no extra shipping charges.
Tracking Your Parcel
You can follow your parcel once it leaves us.
First, our courier partner receives your order.
You then get an email or SMS.
It contains a tracking number and a direct link.
The link shows your parcel’s progress in real time.
If anything here is unclear, ask us. We will explain it:
📧 Email: treadlineauto@outlook.com
🏢 Address: 9 TINGKAT 1 LORONG MURNI 9 TAMAN DESA MURNI 13800 BUTTERWORTH PULAU PINANG
🌐 Website: https://treadlineauto.com/contact-us/