Shipping Policy

This policy explains how TREADLINE AUTO SDN BHD 202601031872(1693967-P) gets your order to you. It covers processing, delivery times, charges and tracking. Knowing each step helps you plan.

Knowing Where We Deliver

We ship to two regions.

  • Peninsular Malaysia, in all states.

  • East Malaysia, which means Sabah and Sarawak.

Preparing Your Order

Every order is prepared before it ships.

  • Processing takes 1–3 business days.

  • Weekends and public holidays do not count.

  • When your parcel is dispatched, you get a confirmation email.

  • That email holds your tracking information.

Estimating Delivery Times

We use standard delivery. Overnight and next-day delivery are not offered right now. The table shows the usual windows.

Delivery RegionCourier UsedUsual Delivery Time
Peninsular MalaysiaJ&T Express, PosLaju, or equivalent2–5 business days
East MalaysiaPosLaju, GDEX, etc.5–10 business days
  • These times are estimates.

  • Courier operations can change them.

  • So can seasonal holidays and extreme weather.

Paying for Shipping

You do not pay for delivery.

  • Shipping is free on every order.

  • Your order value does not matter.

  • Your location in Malaysia does not matter.

  • There are no hidden fees and no extra shipping charges.

Tracking Your Parcel

You can follow your parcel once it leaves us.

  • First, our courier partner receives your order.

  • You then get an email or SMS.

  • It contains a tracking number and a direct link.

  • The link shows your parcel’s progress in real time.


If anything here is unclear, ask us. We will explain it:
📧 Email: treadlineauto@outlook.com
🏢 Address: 9 TINGKAT 1 LORONG MURNI 9 TAMAN DESA MURNI 13800 BUTTERWORTH PULAU PINANG
🌐 Website: https://treadlineauto.com/contact-us/